1. Purpose and scope of collecting personal information from Customer
Customer’s personal information is collected through Website Gostream for the following purposes:
1.1. Providing services for Customer using Website Gostream;
1.2. Contacting, supporting and solving questions of Customer when using Gostream’s services;
1.3. Improving, upgrading the content and interface of Website Gostream as well as the quality of the Gostream service based on the feedback of Customer during the use process;
1.4. Customer’s personal information collected when using the services on Website Gostream includes: Email address and phone number.
Customer must ensure the accuracy and legality of the information provided. Gostream is not liable for any issues in relation to the information provided by Customer is false or unlawful.
2. Scope of using of Customer’s personal information
Accordingly, Gostream shall use the information provided by Customer to: Contact directly with the Customer under the forms such as calling, sending notification emails, providing information about products/services... via email or phone number provided by Customer.
3. Duration to store Customer’s personal information
In principle, Customer's personal information shall be destroyed as soon as the purpose of collecting and using such personal information has been met.
4. Individuals or organizations may have access to Customer’s persona information
4.1. Affiliates of Gostream;
4.2. Gostream (and/or our affiliates) may also disclose Customer’s personal information to service providers, suppliers or agents including but not limited to website’s server services, data analysis, marketing, and service delivery;
4.3. Competent authorities if Gostream is required to provide Customer’s information.
5. The address of the unit that collects and manages personal information
Gostream's managing unit with the information below is responsible for collecting and managing personal information:
i. Name of Company: GOSTREAM TECHNOLOGY JOINT STOCK COMPANY
ii. Head office address: No. 75A, Nguyen Thi Minh Khai Street, Le Mao Ward, Vinh City, Nghe An Province, Viet Nam
iii. Business Registration Certificate No. 2901907358 issued by Department of Planning and Investment of Nghe An Province on October 25, 2017
iv. Legal representative: NGHIEM TIEN VIEN
v. Hotline: (+84) 973.350.515 /(+84) 945.870.443 Email: [email protected]
6. Customer makes a request for access, correction or deletion of Customer’s personal data
6.1. When having the need, Customer can access, edit or delete Customer’s personal data at any time by using Customer’s account on Website Gostream to make Customer’s edit;
6.2. If any Customer discovers that someone has forged the Client to provide personal information to Gostream, this Customer may contact Gostream directly to report and request removal. Within Gostream’s scope of rights, Gostream shall endeavor to verify and promptly resolve violations to prevent violations.
7. Recommendations to Customer
7.1. No security measure or technology is absolute. Therefore, information can only be kept confidential by the efforts of all related parties;
7.2. Gostream is not liable for any liability for damages or losses (if any) due to Customer’s failure to comply with Gostream's regulations and/or in case personal information is disclosed without fault of Gostream;
8. Applicable provisions
8.2. Customer agrees that upon continuing to use Website Gostream, Customer acknowledges, agrees and commits to abide by this Policy as well as any subsequent amendments.
Gostream always welcomes all comments and suggestions of goodwill of Customer to further improve the quality of our products and services.